Privacy Policy

Last Updated: September 24, 2026

Sail Away Group Travel (“Sail Away Group Travel,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you have regarding your information when you visit our website, contact us, or use our travel planning and booking services.

1. Information We Collect

We may collect information that you voluntarily provide to us when you submit a travel inquiry, request information, communicate with us, or make a travel reservation. This information may include:

Contact Information: Your name, email address, telephone number, and mailing address.
Travel Information: Travel dates, destinations, passport or traveler information when necessary to arrange travel, accommodation preferences, airline preferences, and other trip-related information.
Travel Preferences: Information you choose to provide about dietary requirements, accessibility needs, room preferences, special occasions, or other preferences relevant to your travel arrangements.
Payment Information: Payment information necessary to process travel purchases or deposits. Where payment is processed through a third-party payment provider or travel supplier, that provider may collect and process your payment information according to its own privacy policy.
Communications: Information contained in emails, forms, phone calls, or other communications between you and Sail Away Group Travel.
Website and Technical Information: When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device type, pages visited, and general website usage information.

Please do not provide sensitive personal information unless it is necessary for your travel arrangements and you are comfortable providing it for that purpose.

2. How We Use Your Information

We may use the information we collect to:

Research, plan, arrange, and manage your travel.
Process reservations, payments, deposits, and other travel-related transactions.
Communicate with you regarding your trip, including confirmations, itinerary information, travel documents, schedule changes, and other important travel information.
Provide customer service and respond to questions or requests.
Communicate with you about travel opportunities, promotions, newsletters, travel tips, and other marketing communications when permitted by law.
Improve our website, services, and customer experience.
Maintain business records and protect the security of our website and systems.
Comply with applicable laws, regulations, legal processes, and contractual obligations.

3. How We Share Your Information

Sail Away Group Travel does not sell or rent your personal information to third parties.

Because we are a travel agency, it may be necessary to provide relevant information to companies and service providers involved in arranging your trip. Depending on your itinerary, these may include:

Cruise lines and river cruise companies
Airlines
Hotels and resorts
Tour operators and excursion providers
Transportation companies
Travel insurance providers
Destination management companies
Payment processors and booking platforms
Other suppliers or service providers necessary to fulfill your travel arrangements

We provide only information reasonably necessary for these parties to provide their services or complete your travel arrangements.

These companies may have their own privacy policies and practices, and once information is provided to them, their handling of that information is governed by their applicable policies and terms.

We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, customers, property, or the security of our systems.

4. Marketing Communications

If you provide your email address or otherwise request to receive communications from us, we may send you information about travel opportunities, cruise offers, newsletters, travel tips, and other information that may be of interest to you.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Please note that even if you opt out of marketing communications, we may continue to send you non-promotional communications that are necessary to manage an existing reservation or provide services you have requested.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use our website, improve our content and services, and measure the effectiveness of our marketing.

We may use third-party services, such as website analytics, advertising, social media, or other technology providers, that may collect information about your interaction with our website.

You may be able to control or restrict cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of our website.

6. Third-Party Websites and Services

Our website may contain links to websites operated by cruise lines, hotels, airlines, travel suppliers, social media platforms, booking services, or other third parties.

If you follow a link to another website or interact directly with a third-party service, that website or service is governed by its own privacy policy and terms. Sail Away Group Travel is not responsible for the privacy practices, security, or content of third-party websites.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. You should not assume that any information transmitted to us is completely secure.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, manage your travel arrangements, maintain appropriate business and financial records, resolve disputes, comply with legal and regulatory obligations, and enforce our agreements.

When personal information is no longer reasonably necessary for these purposes, we may securely delete or dispose of it in accordance with our business practices and applicable requirements.

9. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of personal information, subject to applicable legal and business requirements.
Opt out of certain marketing communications.
Ask questions about how your information is collected and used.

To make a privacy-related request or ask a question about this Privacy Policy, please contact us at:

Sail Away Group Travel
Email: nicole@sailawaygrouptravel.com
Phone: 407-457-9799

We may need to verify your identity before completing certain requests.

10. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to periodically review this page for the latest information about our privacy practices.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Sail Away Group Travel handles personal information, please contact us: